
Location Experience Education Salary
Job Description
A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands. ● Answering incoming calls from customers ● At least HS/SH graduate with or without BPO experience ● Day Shift account are availableGET TO KNOW THE DREAM JOB
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE
● Sorting out customers’ inquiries or requests
● Ensuring that customers’ requests are managed in an appropriate and timely manner
● Developing, organizing, and maintaining accurate files
● Maximizing different Concentrix and client-based tools and applications for customer management and servicing
● Delivering a high caliber of service in a friendly, confident, and informed mannerYOU ARE A PERFECT FIT FOR THE POSITION IF YOU
● Have good English communication skills
● Have excellent customer service, problem-solving, and multitasking skills
● Have superb computer skills
● Are willing to work in shifting scheduleHAVE A GLIMPSE OF WHAT AWAITS YOU!
● Paid training
● Competitive salary plus allowances
● Monthly performance incentives
● Leave Credits
● Insurance Coverage
● HMO
● Career development and advancement opportunities