Customer Service Representative

Shaw Site - Philippines

Shaw Blvd., Mandaluyong City

Posted on: : January 12, 2023

Full-Time

Location

Mandaluyong Shaw

Experience

At least 6 Months BPO Experience

Education

At least HS/SH Graduate

Salary

Up to 23K-24K

Job Description

GET TO KNOW THE DREAM JOB

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE

● Voice and Non voice account available
● Answering incoming calls from customers
● Sorting out customers’ inquiries or requests
● Ensuring that customers’ requests are managed in an appropriate and timely manner
● Developing, organizing, and maintaining accurate files
● Maximizing different Concentrix and client-based tools and applications for customer management and servicing
● Delivering a high caliber of service in a friendly, confident, and informed manner

YOU ARE A PERFECT FIT FOR THE POSITION IF YOU

● At least HS/SH graduate
● Have at least six (6) months BPO experience
● For applicants without BPO work experience – At least 6 months Face to face customers service-related job experience.
● Have good English communication skills
● Have excellent customer service, problem-solving, and multitasking skills
● Have superb computer skills
● Are willing to work in shifting schedule

HAVE A GLIMPSE OF WHAT AWAITS YOU!

● Paid training
● Competitive salary plus allowances
● Monthly performance incentives
● Leave Credits
● Insurance Coverage
● HMO
● Career development and advancement opportunities

Fill out all the information needed

and submit your application form below.

Application Form

PERSONAL INFORMATION

First Name

Middle Name

Last Name

Mobile number

Email Address

ADDRESS

Street Address

Postal Code

City/Municipality

Province

EDUCATIONAL BACKGROUND

Educational Background

Name of the School you last attended Name of the School you last attended

First Year Attended First Year Attended (Example: 2000)

Last Year Attended/Graduated Last Year Attended/Graduated (Example: 2004)

Course/Degree

WORK EXPERIENCE

Work Experience

Previous Company you were employed Previous Company you were employed

Position/Work in the company

Month and Year you started working Month and Year you started working (Example: January 2022)

Month and Year you resigned Month and Year you ended or resigned (Example: January 2022)

SKILLS

Skill/s Skill/s related to customer service or technical support

DISCLAIMER

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